I notice it really helps simplify the day to day running of my practice
The modern fact is that most people don’t have time to play phone tag. Many prefer to book their appointments online anyway. What’s good for them is great for you. No more missed calls. No more missed opportunities. And yes, no more double bookings. Just another happy client on your schedule.
Clients can use their computer, tablet, or phone to select a service, provider, and opening based on real-time availability you've set up in MassageBook. It's that simple! Plus, they can pay and tip (optional) for appointments in advance. So now, all they have to do after a session is get off the table, get dressed, and simply walk out the door.
Existing clients only? New clients too? Your choice. Each client must enter an email address when they book online. Then, MassageBook looks for a matching one in your client database to determine the client's status and whether or not they're allowed to book an appointment.
Don't like surprise clients showing up on your schedule at the last minute? MassageBook lets you specify how much advance notice you need and won't let clients book within that window. Or, you can set your time to zero to welcome clients looking for a last-minute massage fix. You can even control the start time intervals offered to clients and how far into the future appointments can be booked.
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Suppose you're worried about clients booking scattered timeslots that create wasted time on your schedule. In that case, you'll love Minimize Gaps. This online scheduling feature automatically and intelligently modifies how your openings appear so that clients can only pick appointment times near existing appointments. How's that for efficiency?
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There are bound to be slow times here and there. But just because your schedule is wide open doesn't mean clients need to know that too. That's why we've created Make Me Look Busy. This online scheduling feature gives you the flexibility to quickly hide available times. Simply pick a number of your choice — and just like that — clients will see only a percentage of what you have open.
Prepayment rules help enforce your cancellation policy and streamline the post-massage checkout process for clients. You simply pick which clients (new and/or existing) must prepay to reserve their appointments and whether or not tips can be included with online payments. Full and partial prepayments are supported.
If you travel to clients to provide outcall services, MassageBook is for you. Set the max distance you're willing to drive, select the towns and cities where you're available, and enter the before and after travel time to factor into your schedule. Outcall services can only be booked online if the client's address and preferred appointment time fit within your settings.
MassageBook isn't here to make only your life easier. We're here to do the same for your clients. Tracking and managing appointments is as simple as signing in on your MassageBook website. So if something comes up and a client can't make their appointment, they can reschedule or cancel on their own outside 24 hours. Even better, rebooking past services and paying for upcoming ones are equally convenient.
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Already have your own website? No problem. Simple-to-use website integration tools make adding your booking page easy. No techie skills are required. Simply copy and paste a few lines of code provided for you — and presto — you’ve just added online booking to your website!
Yes, a professional online scheduling system designed for massage therapists should be fully HIPAA compliant. When clients book appointments online, they often provide sensitive personal health information through digital intake forms as well as updates on recent medical changes for future appointments.
Using a secure, encrypted platform (such as MassageBook) ensures that client data and medical histories are protected from unauthorized access, helping your practice remain fully compliant with federal privacy laws.
No, you do not need to create a brand-new website to start accepting online bookings with MassageBook. You can easily integrate a "Book Now" button or embed the scheduling widget directly on your pages by copying and pasting a few lines of code.
MassageBook’s scheduling software uses smart calendar rules to maximize appointments and minimize unpaid downtime. Instead of letting clients randomly pick times that fragment your schedule, you can enable specific booking rules to keep your day structured and efficient. For example, we offer a minimize gaps feature that shows only available appointment times immediately before or after an already scheduled session.
Yes, requiring a deposit or capturing a credit card on file during the online booking process is easy to configure and highly recommended to protect your income, regardless of whether you’re a small practice or a larger, multi-location, multi-staff business.
You can customize your scheduling rules to mandate a partial deposit or full upfront payment before the appointment is officially confirmed on your calendar. If a client fails to show up or tries to cancel at the last minute, the system allows you to easily enforce your cancellation policy without having to chase them down for an invoice.
If your practice has multiple practitioners, MassageBook’s online scheduling software allows you to seamlessly manage everyone's availability in one centralized master calendar. When a client books a massage online, they can either choose their preferred therapist from a drop-down menu or simply select a time slot and be assigned to the next available provider. Staff members can set their own individual schedules, including working hours, time off, and services offered. The system can automatically reserve the correct physical treatment room to prevent double-booking.
Get started for free and create your free MassageBook website in minutes. Our team is here to help you transition from another service or from a paper calendar. Select the plan that works for your massage business now and MassageBook will grow with you.
I notice it really helps simplify the day to day running of my practice